U3 Visitor Reception电子试题
Part 1 Listening Comprehension (15 points)
Section A
Directions: Listen to the questions or statements and choose the best responses.
1. A. Nice! Make sure to take your book.
B. Nice! Don’t forget to take another student.
C. Nice! Make sure to consider her interests.
2. A. I travelled back home by train. It took me four hours. I’m really exhausted.
B. It was great! The bus was comfortable, and the service was excellent. C. It was delayed due to the bad weather, but overall, it was very smooth. Thanks for asking.
3. A. OK! I would love to enjoy the swimming pool and have fun. B. That sounds like a perfect plan! I would love to enjoy the sunshine and have a relaxing picnic.
C. It sounds like a fun adventure. Let’s go!
4. A. Thank you for offering! Yes, please. B. No. I’ve got it covered.
C. I appreciate your advice. What’s more?
5. A. I made a perfect plan for the weekend.
B. The hotel is very comfortable. C. It was amazing! I had a relaxing time and got a good rest.
Section B
Directions: Listen to the conversations and choose the best answer to each question.
Conversation 1
6. A. London. B. Paris.
C. Los Angeles. D. New York.
7. A. Turbulent and uncomfortable. B. Smooth and comfortable.
C. Delayed and tiring. D. Short and exhausting.
8. A. Restaurant. B. Hotel.
C. Bookstore. D. Museum.
Conversation 2
9. A. To confirm a schedule. B. To discuss a project.
C. To make a reservation. D. To request a payment.
10. A. Because he will prepare an important report then.
B. Because he will have a video meeting at that time.
unity 教程C. Because he will meet with a client then.
D. Because he has visited ABC Corporation.
Section C
Directions: Listen to the passage and fill in each blank.
It’s crucial to offer customers a quick, 11. , and professional greeting. Immediately after the greeting, you should assure customers that you will
12. quickly. During and after a general greeting, it’s better to show customers how much you 13. their business by making personal greetings, and ask for relevant information to help 14. them best. While a great first impression is important, the greeting is not enough. You must handle customers properly throughout their visit to build a harmonious cooperative 15. .
Part 2 Vocabulary & Structure (20 points)
Section A
Directions: Choose the best answer to complete each sentence.
1. While ______ the two significant events, China has promoted unity and cooperation.
A. host B. hosted C. having hosted D. hosting
2. You’ll need to make sure that you are heading to the right area of the airport _____ the checked baggage will arrive.
A. where B. that C. which D. when
3. It is the welcome speech in English ______ creates a positive impression and a sense of unity among the participants.
A. what B. which C. that D. who
4. ______ he agrees or not, we will move forward with our plans.
A. If B. Whether C. When D. No wonder
5. He attributes his failure ______ lack of luck.
A. at B. to C. with D. on
6. John has always been ______ to achieving his goals.
A. committed B. accustomed C. tended D. determined
7. The CEO delivered a speech ______ the company at the annual meeting.
A. as a result of B. in spite of C. on behalf of D. in addition to
8. Engaging in volunteer work can ______ personal growth, build empathy, and make a positive impact on society.
A. contribute to B. set up C. depend on D. focus on
9. The successful completion of the project was achieved ______ the entire team.
A. as a result B. result in
C. in spite of D. with the efforts of
10. The committee decided to ______ the outstanding scientist ______ the award.
A. participate; in B. base; on
C. nominate; for D. entitle; with
Section B
Directions: Complete each sentence with the proper form of the word or phrase given.
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