Supplier Quality System Assessment 供应商质量体系评估
Section 1: Quality Management System 质量管理体系 |
1. Quality Function, ISO standard & Responsibilities 质量机能,ISO标准&职责 |
2. Internal Audits Quality System and other Compliance 内部稽核质量体系和其他 |
3.Training for all Level of Organization 对组织各层次的训练 |
Section 2: Resource Management and Capacity Planning 资源管理和能力培训 |
4. New Product Introduction and Qualification Process 新产品介绍和承认过程 |
5. Capacity Planning 能力培训 |
6. Change Management Process, Product and Material 管理过程,产品和物料变更 |
7. Process Capability / Process Characterization 制程能力和制程关键特性 |
8. Product & Process Quality Metric Review 产品&过程的质量基准检讨 |
9. Customer and Field Performance Quality Data 客户和现场性能质量数据 |
10. Quality Data and Communication 质量数据和传达 |
Section 3: Production Process生产过程 |
11.Calibration System and Control校验系统和控制 |
12. Measurement System Analysis (Gauge R and R)量测系统分析 |
13. Control & Disposition of Non-conforming Material 不合格物料的控制和处理 |
14. Receiving Material Quality System and Procedure进料质量系统和控制 |
15. Work Instructions for Manufacturing Processes 作业指导书和制造过程 |
16. Final Inspection and Acceptance Procedure 终检和允收程序 |
17. Packaging, Storage, Shipping, Material Handling and Bar Code Requirements 包装,储存,运输,物料搬运和Bar code要求 |
18. Housekeeping, POPI(protection of proprietary information 知识产权保护) and Preventive Maintenance Housekeeping,知识产权和预防性的保持Housekeeping |
19. Out of Control Actions for an Internal Defect for Mfg/Assembly/Service Site制造/组装/服务地点内部缺陷失控的措施 |
Section 4: Sub-Tier Quality Control and Quality Improvements质量控制和质量改进 |
20. Sub-Tier Supplier Selection and Management供货商的选择和管理 |
21. Sub-Tier Supplier Corrective and Preventative Action供货商的纠正和预防措施 |
22. Process Flow, FMEA, Control Plan and Statistical Tool 流程,FMEA,控制计划和统计工具 |
23. Statistical Methods / SPC on Box X Dimensions 统计方法/ box X 尺寸SPC |
24. Problem Solving Techniques 问题解决技术 |
25. Continuous Improvement and Mistake Proofing 持续改进和缺点预防 |
Use the ED12695 Quality System Assessment Scoring Form to document the results of the audit and any required actions.
Rating:
SCORE 1: Unacceptable - This element is not included in the organization’s quality management syste
m.
无法接受 - 这个要素没有被组织的质量管理体系所包涵
SCORE 2: Unacceptable - Both planning and execution for this element require substantial improvement.
无法接受 - 这个要素的计划和执行都需要进一步改进
SCORE 3: Marginally Acceptable - This element is included in the supplier’s quality management system and planning is adequate. However, execution requires improvement.
边缘接受 - 此要素包含于供货商的质量体系,计划比较完善。但执行情况仍需改进。
SCORE 4: Acceptable - This element is included in the supplier’s quality management system and is generally well-executed.
接受 - 此要素包含于供货商的质量体系且执行得相当完善
SCORE 5: Excellent - This element is included in the supplier’s Quality Process. Planning and execution are extremely thorough.
杰出 - 该要素包涵于供货商的质量过程中,计划和实施都非常完善
Definitions, Terms, and Acronyms:
Customer | Refers to customer(s) of the organization being audited. (Lenovo or other customers) 供方的审核者 |
Organization | Refers to the company that is being audited.被审核的供方 |
Supplier | Refers to supplier(s) of the organization being audited.供方的供方 |
5S | 5S is the Japanese concept for House Keeping. (Sort, Straighten, Shine, Standardize, Sustain) |
A/I | Automated insertion自动插入 |
Box X parameter | Critical characteristics.关键特性 |
DMAIC | A six sigma problem solving process utilizing the steps: Define, Measure, Analyze, Improve, and Control. 六西格玛解决问题过程利用步骤:定义、测量、分析、改善和控制。 |
DOE | Design of Experiments 实验设计 |
Drill Deep Drill Wide | A method used along with 8D to identify root cause and implement permanent corrective actions across similar areas and/or processes. 方法以及8 d识别根本原因并在类似地区执行永久纠正措施和/或流程。 |
ECN | Engineering Change Notice 工程变更通知 |
ESD | Electro Static Discharge静电释放 |
FMEA | Failure Mode and Effects Analysis |
GR&R | Gauge Repeatability and Reproducibility测量重复性和再现性 |
MSA | Measurement Systems Analysis |
PCN | Process Change Notice制程变更通知 |
PPAP | Production Part Approval Process |
PSO | Process Sign-Off工艺认证 PSO工作程序确保了供应商显示其满足PPAP要求的能力documented evidence |
SPC | Statistical Process Control |
SMT | Surface mount technology 表面安装技术 |
A/I | Automated insertion |
SECTION 1: QUALITY MANAGEMENT SYSTEM, Responsibility and Internal audit.
1.Quality Function, ISO Standard & Responsibilities質量機能,ISO標準&職責------品保
Is there a Quality function or organization which provides customer advocate guidance to the total organization, and is this position fully supported by management? Is the Organization’s quality management system properly documented, maintained and has measurement metric?
是否存在一个质量部门或组织,它能够为客户提供整个组织的支持性的指导;并且它的地位得到管理层的鼎力支持?这个组织的质量管理体系是否恰当的文件化,维护和标准化?
SCORE 1:
∙Organization has not achieved any ISO quality certification. 组织没有完成任何ISO质量认证
∙Organization does not have any quality manual.组织没有任何质量手册。
SCORE 2:
∙Organization has obtained ISO9000 level certification and certification has not expired.组织获得ISO9001认证,并且在认证有效期内。
∙Supplier has Quality manual and policy statement well documented and signed by top management.供货商有质量手册和形成文件的质量政策并且经过最高管理者签名。
SCORE 3:
∙Organization has obtained ISO9001 and ISO 14000 certification and other nationally recognized quality certifications.组织已经获得ISO9001和ISO14001认证和其他国际组织质量认证。--------------证书复印件
∙Supplier is regularly reviewing the regulatory agency requirement and keeping up compliance such OSHA, Rohs, EPA, Product Safety, ESD, and Contamination control etc…供货商定期的检查营销处调整的需求,保持符合OSHA,Rohs,EPA(美国环保局),产品安全,除静电,污染控制等等。----------------管理审查报告,会议记录(两年)
∙The role of the Quality function is clearly defined. Quality manual is periodically reviewed by senior management and updated as necessary
质量部门的角被清晰的定义。最高管理者需定期检讨质量手册如果有必要需要进行更新。----------------管理审查报告,会议记录(两年)
SCORE 4:
∙In addition to ISO 9000, the organization has a plan to pursue a higher level quality certification or award (such as TL 9000, TS16949, Malcolm Bald ridge National Quality Award, etc.). 除了ISO9000,供货商已经或计划进行一些更高级别的质量认证或奖项.-------QC
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