+Supplier Quality System Assessment供应商质量体系评审
Section 1: Quality Management System质量管理体系 |
1. Quality Function & Responsibilities质量管理架构和职能 |
2. Internal Audits内审 |
Section 2: Management Responsibility管理职责 |
3. Quality Data & Communication质量数据和信息交流 |
Section 3: Resource Management资源管理 |
4. Training (Problem Solving/ Statistical)培训(问题解决工具/统计分析) |
Section 4: Product Realization Planning产品实现策划 |
5. New Product Introduction新产品导入 |
6. Supplier Certification Program供应商认证 |
7. Capability / Qualification of New Products新产品能力评估 |
8. Product & Process Review产品和过程确认 |
9. Capacity Planning产能分析 |
Section 5: Production Process制造过程 |
10. Process Characterizations & Quality Checks制程特性和质量检测 |
11. Process Change Notification变更通知过程 |
12. Purchased Material Quality采购材料质量 |
13. Final Inspection最终检查 |
14. Work Instructions作业指导 |
15. Receipt, Handling, Storage & Packaging收货，操作，储藏和包装 |
16. Housekeeping & POPI库房管理 |
Section 6: Measurement, Analysis, and Improvement测量，分析和改进 |
17. Measurement System Analysis测量系统分析 |
18. Statistical Methods / Data on Box X Dimensions统计思路/关键尺寸控制 |
19. Out of Control Actions失控管理 |
20. Control & Disposition of Non-conforming Material不合格品的控制和处理 |
21. Supplier Corrective and Preventative Action纠正和预防 |
22. Customer and Field Performance Data客户投诉 |
23. Problem Solving Techniques问题解决工具 |
24. Calibration & Preventive Maintenance System量具校准和维护 |
25. Continuous Improvement持续改进 |
Use the ED12695 Quality System Assessment Scoring Form to document the results of the audit and any required actions. 使用ED12695质量评估系统能够从文件中确定评分的准则
Rating:
SCORE 1: Unacceptable - This element is not included in the organization’s quality management system.
（不合格的-这个要素不包括在该组织的质量管理系统）
SCORE 2: Unacceptable - Both planning and execution for this element require substantial improvement.
（不合格的-对这个要素计划与执行两个都必需要有实质上的改进）
SCORE 3: Marginally Acceptable - This element is included in the supplier’s quality manag
ement system and planning is adequate. However, execution requires improvement.
（基本合格的-这个要素包括供货商的质量管理系统和适当的计划。当然，执行还需要改进）
SCORE 4: Acceptable - This element is included in the supplier’s quality management system and is generally well-executed. （合格的-这个要素包括一般执行供货商的质量管理系统）
SCORE 5: Excellent - This element is included in the supplier’s Quality Process. Planning and execution are extremely thorough. （优秀的-这个要素包括供货商的质量加工。计划和执行都十分的彻底）
Definitions, Terms, and Acronyms:
Customer 客户 | Refers to customer(s) of the organization being audited. (Motorola or other customers) 引用客户审核的组织。（摩托罗拉公司或其他顾客） |
Organization 组织 | Refers to the company that is being audited.（引用公司的审核） |
Supplier 供货商 | Refers to supplier(s) of the organization being audited. （供货商是引用被审计的组织） |
5S标准化 | 5S is the Japanese concept for House Keeping. (Sort, Straighten, Shine, Standardize, Sustain) 5S是日本内务整顿的观念。（整理，整顿，清洁，规范，维持） |
A/I自动接入 | Automated insertion自动接入 |
Box X parameter 标记 x 的参数 | Critical characteristics. （关键的特征） |
DMAIC 定义、测量、分析、改善和控制 | A six sigma problem solving process utilizing the steps: Define, Measure, Analyze, Improve, and Control. （六标准差问题解决过程中基本利用的步骤:定义、测量、分析、改善和控制） |
DOE实验设计 | Design of Experiments（实验设计） |
Drill Deep Drill Wide深入分析方法 | A method used along with 8D to identify root cause and implement permanent corrective actions across similar areas and/or processes. （一种方法是随着8D一同识别根本的原因在相似的区域和/或过程中永久的实施并纠正的措施） |
ECN设计变更 | Engineering Change Notice（工程变动通知） |
ESD静电防护 | Electro static Discharge静电防护 |
FMEA | Failure Mode and Effects Analysis（故障模式和效果分析） |
GR&R | Gauge Repeatability and Reproducibility（测量的重复性和再现性） |
MSA | Measurement Systems Analysis（测量系统分析） |
PCN | Process Change Notice工艺过程变更 |
PPAP | Production Part Approval Process（生产零件批准加工） |
PSO | Process Sign-Off（加工验收） |
SPC | Statistical Process Control(统计过程控制) |
SMT | Surface mount technology表面贴片工艺 |
A/I自动接入 | Automated insertion自动接入 |
SECTION 1: QUALITY MANAGEMENT SYSTEM（质量管理体系）
1.Quality Function & Responsibilities (质量管理架构和职能)
Is there a Quality function or organization which provides customer advocate guidance to the total organization, and is this position fully supported by management? Is the organization’s quality management system properly documented, maintained and implemented? (是否有一个质量管理架构或机构提供客户主张引导到整个组织,和经由管理这个状态是否十分符合现状?是否机构的质量管理体系拥有适当的证明,保持和执行?)
SCORE 1:
∙Organization has not achieved any quality certification. (组织没有任何质量认证)
SCORE 2:
∙Organization has obtained ISO9000 certification. (组织取得ISO9000质量管理体系认证)
∙
∙Continuous improvement activities have not been initiated. .( 持续改进活动未曾启动)
∙
SCORE 3:
∙Organization has obtained ISO9000 certification and other nationally recognized quality certifications. .( 组织取得ISO9000质量管理体系认证和其他国家承认质量认证。)
∙
∙Organization is implementing some continuous improvement activities. 组织实施一些持续改进活动)
∙
∙The role of the Quality function is clearly defined and well supported. : ( 质量管理架构方面的定位必须是有明确定义和有事实依据的。)
∙
SCORE 4:
∙In addition to ISO 9000, the organization has or has plans to pursue a higher level quality certification or award (such as TL9000, Malcolm Baldridge National Quality Award, etc.). .(除ISO9000质量管理体系认证之外，供应商已经或者打算申请更高水平的质量证书或授权(如TL9000，美国波多里奇国家质量奖等。))
∙Continuous improvement activities have been initiated. ( 持续改进活动已经启动。)
∙Procedures exist which provide for an escalation process to delay a product not deemed ready for release. ( 对于防止升级过程中产品未准备好、延迟发放产品需要做的流程)
∙
∙Quality function clearly serves in the customer advocacy role. ( 质量管理架构清晰服务于客户管理角)
∙Management is personally involved in the customer satisfaction process. ( 管理是亲自参与客户满意度调查的过程)
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