Lenovo Service Group 
Glossary of Acronyms, Abbreviations & Terms
(10-June-2009 2nd Updated)
Documentation:
Items
Contect
Date
Owner
Remark
<GCR service group Abbreviations _Version 1 >
2008.12.30
Amanda Liu
2
<Lenovo WW service Abbreviations update  >
2009.06.10
Amanda Liu
Introduction
The purpose of this document is to assist employees in identifying Lenovo service group related acronyms, abbreviations & terms
(Lenovo)Specific to Lenovo, particularly Lenovo's strategic systems and processes etc     
(IOD)      Related to Lenovo's IOD process ( ODT team )   
(Biz)      Business related (including sales & marketing) terms that are industry standard   
(Tech)      Computer related technical terms that are industry standard   
Content
(Index in Alphabetical order)
A  B  C  D  E  F  G  H  I  K  L  M  N  O  P  Q  R  S  T  U-Z
Terms
Defination
replaceableCategory
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ABC
Activity Based Costing ABM  Activity Based Management AC
ACR
Add Country Request
AD
Active Directory
ADI
Analog Devices, Incorporated
ADP
Accidental damage protection
(Biz)
AE
Account Executive
AG
Americas Group
(Lenovo)
AGP
Accelerated Graphics Port (Tech)
AHCI
Advanced Host Controller Interface (Tech)
AHT
Average handling time
(Lenovo) _KPI
AIT
Advanced Intelligent Tape
ALPS
Account Level Profitability System (Lenovo)
AM
Application Management
(Biz)
AMD
Advanced Micro Devices
AMH
Automated Material Handler
AMT
Active Management Technology (Tech)
ANZ
Australia & New Zealand
(Lenovo) Geo®ion
ANZ
Australia and New Zealand
AOD
Additional Order Data
AP
Asia Pacific
API
All Parts In
APICS
American Production and Inventory Control Society
APM
Advanced Planning Management
APOS
After point of sales
(Biz)
APOS
After Point of Sale br> ARS  Asset Recovery Services
(Lenovo) 
APS
Advanced Planning and Scheduling
AQL
Acceptable Quality Level
AR
Attach rate
(Biz)
AS/RS
Automated Storage and Retrieval System
ASA
Average speed to answer
(Lenovo) _KPI
ASEAN
Association of Southeast Asian Nations ,Singapore, Malaysia Thailand Indonesia Vietnam  Philippine,
(Lenovo) Geo& region
ASM
Account service manager
(Lenovo)
ASP
Approved Service Provider
(Lenovo)
AT
Asset Tag
ATA
Advanced Technology Attachment (Tech)
ATAPI
Advanced Technology Attachment Packet Interface (Tech)
ATX
Advanced Technology Extended (Tech)
 
AUC
Average Unit Cost
 
AUR
Average Unit Revenue
  Finance
AUR
Average Unit Revenue
 
AVL
Approved Vendor List
 
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B2B
Business Commerce (Relationship Marketing)
(Biz)
B2C 
Business to Consumer Commerce (Transactional / Consumer Marketing)
(Biz)
BAU
Baseline Assembly Unit /Business As Usual (Bus)
BB
Building Block
BBFV
Building Block Functional Verification (IOD)
BD
Business Development
(Biz)
BDM
Business Development Manager
BI
Business Intelligence (Bus)
BIOS
Basic Input Output System
(Tech)
BIOS
Basic Input Output System (Tech)
BM
Brand Manager
BMC
Basic Manufacturing Cost
(Lenovo)
BMC
Baseboard Management Controller (Tech)
BMS
business management system
(Biz)
BMS
Business Management System
BOM
Bill of Materials.
BOM
Bill of Materials
BP
business parterner
(Biz)
BP
Business Partner
BPM
Business Performance Management
BRIC
Brazil, Russia, India and China
BSC
balanced-score card
(Biz)
BSMI
Bureau of Standards, Metrology and Inspection (Tech)
BT
Business transformation
BT
Bluetooth (Tech)
BT
Business Transformation
BTX
Balanced Technology Extended (Tech)
BU
Business Unit
(Lenovo)
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C2C
Current to Current
C3
Commodity Cost Competitiveness
CA
Customer acceptance
  Finance
CA
Volume; Customer acceptances
CAD
Computer Aided Design (Tech)
CAD 
Confidentiality Agreement  Disclosure
CA-Ex 
Confidentiality Agreement  Exchange

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