1、Jan Yin Hotel .concierge desk. Can I help you? 建银大酒店.礼宾部.需要什么帮助吗？
2、It is my pleasure If you have anything else. You can dial the “0” number如果您有什么需要的话，你可以拨0send for是什么意思
3、/wish pleasure/
4、Are these your bags?  Sir? 先生，这些是你的包吗？
5、How many pieces of luggage do you have Sir/madam? 您有几件行李，先生/夫人？
5、This is your claim tag这是你的行李牌。
6、My pleasure ay I take your luggage, Sir/madam? 我可以帮你拿行李吗？
7、I will send your luggage to your room我会把你的行李送到你的房间。
8、Shall I show you to your room? 我领 您去房间好吗？
9、Is there anything breakable in your bag? 您包里有易碎品吗？
10、Please follow me sir/madam先生/夫人，请跟我来
11、Please take the elevator to the seventh floor.请乘电梯到七楼
12、May I have your room key please? 能把你的房门钥匙给我吗？
13、Here are you room .sir/madam.  May I put your suitcases here? 这是你的房间 先生/小 我把你的皮箱放着行吗？
14、Is this the correct number of your bags? 您的行李齐了吗？
15、Shall I open the curtains for you? 我帮您把窗帘拉开好吗？
16、May I introduce our hotel facilities for you? 我能为你介绍我们酒店的实施吗？
17、This is the air conditioning control这是空调开关
18、Here is the switch for the room light这是房间照明开关
19、Here is the closet and mini-bar这是衣厨和小酒吧
20、There is the socket for the electronic shaver  It is 220 volts这是电动剃须刀插座。是220伏
21、There is a laundry bag in the drawer衣橱里有一个洗衣袋
22、Hot water is available 24 hours a day一天24小时供应开水
23、All stationery is in the desk drawer sir/madam文具都在书桌的抽屉里 先生/夫人
24、Your door locks automatically  So please take your key with you when you go out .您的房门是自动锁，出门时请带上钥匙。
25、Is there anything else I can do for you ？还有什么事要我帮助您做吗？
26、May I have your name and room number please? 您能告诉我你的名字和房号吗？
27、非常高兴为你服务
28、May I see your luggage tag? 我可以看看你的行李标签吗？
29、Just a moment please Are these all your luggage? 请稍等 这些是你的行李吗？
30、I hope I am not disturbing you 我希望没有打搅你
31、One moment  Sir I will  bring them to you right away等一会 先生 我马上送过来.
32我们对贵重物品是有明确规定的。We have clear instructions about valuables
33.单间带有浴室或淋浴Single rooms include bath or shower
34.    酒店有标准、豪华和总统套房。Our hotel includes standard, deluxe, and presidential suites
35.现代化酒店不仅有客房，而且拥有许多其他设施Modern hotels include not only guest rooms, but many oth   
36.恐怕不能为您那样做I’m afraid I can’t do that for you er facilities as well
37.恐怕您误会了我的意思。I’m afraid you have misunderstood what I said
38.这服务不收费It’s a free service
39.李员服务台the Bell Captain’s Desk
40.    这是我们的服务信息手册Here is our hotel’s Service Information Booklet
41.这样可以了吗Is this all right
    这样可以吗Is that all right
    这样可以吗Is it all right
42.    好的，您的房间号码是多少It’s OK, your room number
43.    好了，祝您返程愉快It’s OK, have a nice flight back
44.    请您用大写字母写名字好吗Would you mind writing your name in capital letters
45.让我来帮您拿行李吧Let me carry your luggage
46.    我领您去房间好吗？May I show you to your room
47.我带您去前台好吗？May I show you to the Front Desk
48.请您记着在离店前交还房间的钥匙？Please remember to return your key before you leave here
49.    请您记着在睡觉前把门锁上。Please remember to lock your room before you go to bed
50.    请记得在他离开前，从我这儿拿张凭单。Please remember to get a voucher from me before he leaves
51.    请等一下，我把行李车推来。Just a moment, please. I’ll get the trolley
52.    要收取手续费吗？Are there any handling charges
53.是您打电话要求服务吗？Have you called for service
54.    如果您有什么需要，请打电话到前台。If you need anything ,just call the Front Desk
55.    那是供电动剃须刀用的电源插座。There is the socket for the electric razor
56.    我们马上与大堂经理联系。We should get in touch with the Assistant Manager
57、Would you please put your signature here？请您在这里签字好吗？

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