For room reservations, please call +65 6688 8897 (8am - 10pm).
For general enquiries, please call +65 6688 8868 (24 hours).
By proceeding with the reservation you accept and agree with Marina Bay Sands Pte Ltd (the Hotel) that the reservation (details of which are set out above), if accepted by us, shall be on the terms and conditions as follows:
Rates and Deposit
∙Rates are subject to change as a result of changes in your arrival and/or departure dates.
∙Rates quoted are in Singapore Dollars.
∙Reservation must be fully prepaid upon booking.
∙Rates do not include any applicable prevailing government taxes at time of occupancy. The Rates are subject to 10% Service Charge and prevailing Goods and Services Tax.
∙The maximum number of guests per room is either 2 adults + 2 children (below 12 years old), or
3 adults. A S$100++ fee will be charged for each additional adult staying in Deluxe or Premier
rooms. And a fee of S$175++ will be charged for each additional adult guest in the Club/Grand Club room or any suite. For your convenience, Club/Grand Club rooms and all suites are
equipped with an extra rollaway or pull-out sofa bed when a third adult is occupying the room.
However, children, twelve (12) years and under, stay free when sharing a room with an adult as an additional guest.
∙Club benefits are not included for children between 6-12 years old and are chargeable upon consumption at the Club Lounge.
∙  A cash deposit of SGD 200 for each night of stay or a valid credit card is required upon check-in for incidentals in addition to full payment of room and tax.
∙In the event you complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.
∙Sands Dollars are not allowed to be redeemed for hotel bookings.
Eligible Age for Check-in
∙You must be at least 18 years of age to check-in and register for a room.
∙Check-in and Check -out Timings
register for∙Check-in time is from 3:00pm onwards and check-out time is by 11:00am
∙  A valid government issued identification or passport is required at check-in
∙Early Arrival and Late Departure
∙Should you arrive at the hotel prior to the normal check-in time, you are advised to approach the Hotel's Guest Services Desk for assistance in storing your luggage until check-in is available.
If arriving early, you are also advised to consider making a reservation for the evening prior to
your arrival.
∙Late check-outs are available on request subject to room availability and occupancy level.
∙Please check with the Hotel's Front Desk at least 24 hours prior to your departure on availability of late check-out. A half-day room charge may be incurred for late check-out between 12pm to 6pm and a full day room charge may be incurred for late check-out after 6pm.Credit Card
Information
∙  A valid credit card is required to secure your reservation.
∙The Hotel accepts Visa, Mastercard, American Express, and JCB credit cards. Debit Cards are not  accepted.
∙With effect from 15 January 2015, Diners Club credit cards will no longer be accepted for Hotel and other ancillary services as a mode of payment.
∙Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing will be at the prevailing exchange rate upon completion of your stay.
Credit Card Information
∙  A valid credit card is required to secure your reservation.
∙Upon reservation, credit card will be charged for the amount indicated on the booking confirmation page and email.
∙The Hotel accepts Visa, Mastercard, American Express, and JCB credit cards. Debit Cards are not accepted.
∙With effect from 15 January 2015, Diners Club credit cards will no longer be accepted for Hotel and other ancillary services as a mode of payment.
∙Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing will be at the prevailing exchange rate upon completion of your stay.
Cancellation Policy
∙Reservation is non-cancellable, non-amendable and non-refundable.
∙No name change is allowed.
∙In the event of no-show, a fee of one night's room charge (inclusive of any applicable prevailing government tax) will be incurred and assessed to your credit card provided at the time of
reservation.
Group Reservations
∙For reservations for groups of 10 rooms and above, please email the Hotel at
*************************.
Further information
∙In proceeding with the reservation, you further agree to allow the Hotel or any of its related corporations (as defined in the Companies Act (Cap. 50) to send you Information on upcoming events and promotions; and or related information via email to the email address provided.
∙You may unsubscribe to any such email at any time upon receipt of the said email.
∙No gatherings and parties of any nature are allowed. The hotel reserves the right to evict any additional occupants in the room.
∙This reservation is not transferable. No name change is allowed.
General Provisions
∙By proceeding with the reservation, you further agree and acknowledges that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel's standard terms
and conditions of stay
∙The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
∙You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the
reservation by the Hotel.
∙The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of the Republic of Singapore.
∙The Contracts (Rights of Third Parties) Act ((Cap. 53B) shall not apply.
Sands Rewards Lifestyle Membership
∙Sign-up for a free Sands Rewards LifeStyle membership and enjoy discounts at all our attractions.
▪10% off at ArtScience Museum
▪10% off at Banyan Tree Spa à la carte massages
▪Earn 3% from your purchases at 175 shopping and dining outlets and redeem instantly                  *Must be at least 21 year old to join Sands Rewards LifeStyle. Other Terms & Conditions apply. Child Breakfast Charge
∙All rooms and suite rates do not include child breakfast charge. Child breakfast charge is applicable for any child between 6-12 years old. Breakfast for children 5 years and under is free.
Child breakfast is chargeable to guest account at walk-in price upon consumption.
∙Additional Terms & Conditions for The Celebrate Singapore Offer:
∙The Celebrate Singapore Offer is not valid with any other hotel room packages.
∙Rates and room availability are subject to change.
∙Offer is restricted to 9 or fewer rooms and is not valid for group bookings.
∙The Marina Bay Sands management reserves all rights to amend the promotion without notice.
∙This offer is non-commissionable to Travel Agents.
∙Marina Bay Sands may change these terms or terminate this program without notice.
∙In the event of any dispute, the decision of Marina Bay Sands Pte Ltd is final and binding. Museum Tickets
∙This package includes 2 ArtScience Museum All-Access Adults tickets per stay only. Museum tickets are not covered in additional occupancy.
∙Guest needs to present confirmation email and room number when redeeming tickets.
∙Additional museum ticket(s) can be purchased directly at the ArtScience Museum Box Office at guest’s own account.
∙Museum tickets can only be redeemed once during the stay.
∙Redemption can only be done at designated counter at the ArtScience Museum Box Office.
∙Museum tickets have to be redeemed at the same time, by the guest who is registered for the room.
∙Museum tickets redeemed on day must be used on day of redemption.
∙Museum tickets must be used during guest’s stay.
∙Museum tickets are non-transferable, non-accumulative, non-refundable, non-reusable, non-redeemable for cash value, room rate or in the casino.
∙Guest can only redeem after checking in to hotel and before checking out from hotel.
∙Guest needs to present confirmation email and room number when redeeming tickets.
∙Adult tickets can be exchanged for child if necessary (1-for-1 exchange at no refund of difference in adult and child museum ticket).
Others
∙Rate Modifier will apply if the guest will like to stay in any higher room type. All charges are on guest’
s own account.
∙Any extension of stay will be on guest own account on either the Best Available Rate or any other Packages offered by Marina Bay Sands
∙In the event guest complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.

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