八一学院第二学期管理英语2答案
1. U2T6  Communication Failure 沟通失败
1. Confirming reception of the sent messages means [单选题]
A. the messages are sent to right receivers
B. the messages are correctly understood
C. the messages are correctly understood by right receivers(正确答案)
答案解析：这是一道理解题。本题询问“对已发送信息进行接受确认指的是……”。此题信息对应文章第一段，需要读懂段落大意，同时结合常理做出选择，即“被对的接收者正确理解”，所以选择C。
2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? [单选题]
messages什么意思
A. Conceiving.(正确答案)
B. Sending.
C. Receiving.
答案解析：这是一道理解题。本题询问“在那个著名的英国军队指挥官故事中，沟通链上的哪个环节可能没有出错”。此题信息对应文章第二段，需要读懂段落大意，同时分析判断该故事中信息的拟定、传递和接收三个沟通环节哪一个最不容易出错。根据故事情节，可大致判断“信息的拟定”环节没有出现错误，所以选择A。
3. What is Chinese whispers? [单选题]
A. Who whispers in Chinese.
B. A game to pass message around in a whisper.(正确答案)
C. Chinese people who don't normally talk very loudly.
答案解析：这是一道理解题。本题询问“什么是传话游戏”，对已经做过这个游戏的人来说凭经验就可以做出选择，对于不熟悉该游戏的人，需要完整阅读文章第三段即可做出判断，即选项B为正确解释。
4. Allocative failure does NOT happen when . [单选题]
A. the right information goes to the right place(正确答案)
B. a company gathers false information
C. the correct information is not received by the right department or person
答案解析：这是一道细节题。本题询问“分配错误在什么情况下不会发生”，需仔细阅读文章第五段关于分配错误如何产生的说明，特别是第二句关于此类错误的详细定义，然后推断出在什么情况下可以避免发生此类错误，正确选项为A。
5. According to the passage, which of the following cases does NOT belong to human failure? [单选题]
A. Decreasing creativity across departments.
B. Inadequate communication between departments.
C. Increasing customer complaints.(正确答案)
答案解析：这是一道理解题。本题询问“根据短文判断下列哪个事例不属于人为错误”，需仔细阅读文章最后一段关于人为错误如何产生的说明，理解后即可将“增长的客户投诉”排除在人为错误之外，因此正确选项为C。
6. U1T6  Who Killed Nokia?谁杀了诺基亚？
1. Nokia lost the smartphone battle because its technology is not as good as that of Apple.
[判断题]
对
错(正确答案)
答案解析：这是一道细节题。一般对于细节题，我们需要查信息所对应的句子或者句。此题信息对应文章第二段的第二句话，即“智能手机大战失败的原因是公司内部散发着的恐惧”，所以选F。
7. 2. Nokia's middle managers were frank to tell the truth, but the top ones didn't listen to them. [判断题]
对
错(正确答案)
答案解析：这是一道细节题。此题信息对应文章第三段的最后一句话，即“frightened middle managers were scared of telling the truth”，所以选F。
8. 3. Nokia's top managers were too moody to hear anything good but harsh. [判断题]
对(正确答案)
错
答案解析：这是一道归纳总结题。此题对应文章第四、五、六段的内容，文章中提到“高层名声糟糕，大声吼叫下属；中层保持沉默或提供虚假信息”，所以选T。
9. 4. Middle managers in Nokia delivered results more than they promised earlier. [判断题]
对
错(正确答案)
答案解析：这是一道细节题。文章第七段已经告知读者“This led middle managers to over promise and under deliver.”，所以选F。
10. 5. Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth. [判断题]
对(正确答案)
错
答案解析：这是一道细节题。文章最后一段的最后一句话已经告知读者高层应该建立良好的沟通方式，所以选T。
11. U5T6 How to Handle a Bad Performance Review  如何处理糟糕的绩效考评
1. What should you do when you are given a bad performance review? [单选题]
A. Argue with your boss.
B. Make immediate remarks.
C. Stay calm and listen carefully.(正确答案)
答案解析：这是一道推断题。本题询问的是“当你刚拿到的绩效考核结果不佳时应该做出的反应是什么”，根据文中提到的“Stay calm. Relax. Breathe. Do not overreact and be objective.”和“It’s best to listen attentively.”表达了保持镇静和注意聆听的意思，所以答案是C。
12. What should you do after you are given a bad performance review? [单选题]
A. Quit your job immediately.
B. Insist on making comments.
C. Learn from the review.(正确答案)
答案解析： 这是一道推断题。本题询问“当你拿到差的绩效考核结果后应该怎么做”。根据文中提到“Don’t be intimidated by the bad performance review and want to quit the job; instead, learn from it.”表达了从中学习的意思， 所以答案是C。
13. What should you do if you do not agree with the bad performance review? [单选题]
A. Tell the boss directly that you do not agree with the review.
B. Make a written statement on your own behalf if it is allowed.(正确答案)
C. Do not express your different understanding in a written statement.
答案解析： 这是一道细节题。本题询问“当你不同意业绩评价的结果时应该怎么做”。此信息对应文章中表述“if the organization allows their employees to make a written statement on their own behalf, do make one.” 所以答案是B。
14. How do you improve a bad performance review? [单选题]
A. Understand the established performance standards.(正确答案)
B. Learn more about what the employee wants or expects.
C. Learn what the person who gives the review may think.
答案解析：这是一道细节题。本题询问“如果绩效考核结果不佳，今后应该如何改进工作”。此信息对应文章中的表述“A way to improve a bad performance review is to set self-reviews, that is, establish performance standards.”所以答案是A。
15. Why should we understand the cause of a bad performance review? [单选题]
A. Because it helps the employee to get promoted immediately.
B. Because it encourages and motivates the worker to do better.(正确答案)
C. Because it prevents the employee from professional growth.
答案解析：这是一道判断题。本题询问“为什么我们应该了解绩效考核结果不佳的原因”，此信息对应文章中的表述“Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time.”所以答案是B。

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