5CHA1M09C Doc.No.  :XYZ / QA / 01
Rev.No.  :00Eff.Date  :
21-12-09
Fresh / Repetitive : Complaint  No      :
Batch Code Affected :  D 1D 2STATUS OF ACTION TAKEN Sl.No
1D 3  TEAM FORMED
#
Contact No
1DESIGN & CONCEPTS 2MOULDS & TOOLS 3ANALYSIS & VALIDATION 4MATERIAL INSPECTION 5
IN PROCESS Q C
D3 /1PROBLEM STATEMENT (Problem description) :
D3 /2Sl.No
Yes
No
D3/3#Yes
No
1a 2a 3a 4
a
Part No.& Description :Prior to despatch
Nil
a
CORRECTIVE ACTION REPORT
validation verificationUsed for resolving
Customer Complaints  / Process & Product Audits / Rework / Scrap / DMP points
ISSUE REPORTED:(Fill here the effect of the problem on customer)
Source of problem :Internal / External
F2209000 / Combination Switch
Category: (Severity)
Circle the selected category .
/      B      /      C      /        Z
XYZ Engineering
REASON FOR SENDING 'NOT OK' PARTS : Could not identify the problem during testing
Customer end
Concern Where should the non conforming parts have been detected ? ( Choose from the 4 choices given below)INITIAL ANALYSIS
Area
Remarks If Any
1
Lot qty
Ok qty
Name
THE FUSE IN THE VEHICLE WAS FOUND BURNING FREQUENTLY WHEN WIPER SWITCH WAS OPERATED
QC
QC TOOL ROOM Comment/Result
Dept
70 Nos Mfg date & shift
When Observed Designation 25-11-09
25-11-09
16 /  2009-10
SKETCH / PHOTO
Fresh
ACTION TAKEN
EFFECTIVE %
DATE IMPLEMENTED
Have the concern/symptoms appeared in the past part history?.
QTY AFFECTED : 70 Nos
Mr. GHI
During Process/manufacture
After manufacture(e.g Final inspection)26-11-09
1. REPLACEMENT MATERIALS ARE GIVEN TO COMPENSATE THE DEFECTIVES.
2. 100% SWITCHES ARE BEING INSPECTED & ONLY DEFECT FREE COMPONENTS ARE SUPPLIED.
Mr. DEF The moving contact in the wiper switch gets short circuited with two live fixed contacts in OFF position to Wiper 1 and vise versa.
1.  THE FUSE BURNS & WIPER DOES NOT FUNCTION.
2.  THE SWITCH FAILS TO MEET THE SPECIFICATION REQUIREMENTS.
3.  DISSATISFACTION OF THE END USER.
Mr. PQR R & D Ms. HER    PROBLEM (Symptom description)
THE FUSE IN THE VEHICLE WAS FOUND BURNING FREQUENTLY WHEN WIPER SWITCH IS OPERATED
250 Nos 180 Nos  IMMEDIATE RESPONSE ACTION
2009-10-11
Not OK qty
100%Mr. ABC R & D A BEFORE
Terminal 1 & 3 short due to shorter ribs
5CHA1M09C

版权声明：本站内容均来自互联网，仅供演示用，请勿用于商业和其他非法用途。如果侵犯了您的权益请与我们联系QQ:729038198，我们将在24小时内删除。