美国质量学会
注册可靠性工程师 (CRE)
知识大纲
The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which the questions will be written. This information will provide useful guidance for both the Examination Development Committee and the candidates preparing to take the exam. The subtext is not intended to limit the subject matter or be all-inclusive of what might be covered in an exam. It is intended to clarify the type of content to be included in the exam. The descriptor in parentheses at the end of each entry refers to the highest cognitive level at which the topic will be tested. A more comprehensive description of cognitive levels is provided at the end of this document.
本知识大纲的内容中包含以文本阐释的形式提供的更多详情，还包括问题将被考核的认知水平。本信息对考试发展委员会及准备考试的投考者都将提供有用的指导。本文本决非旨在限制
题目或包括考试中可能涉及的一切内容。它旨在澄清考试中将包含的内容类型。在每段解释的最后，其括号中的词组提及了测试该主题所需的最高认知水平。 在本文件的最后提供了更易理解的对认识水平之描述。
I. RELIABILITY MANAGEMENT (18 Questions) 可靠性管理（18题）
A. Strategic management 战略管理
1. Benefits of reliability engineering 可靠性工程的益处
Describe how reliability engineering techniques and methods improve programs, processes, products, systems, and services. (Understand)
Describe how reliability engineering techniques and methods improve programs, processes, products, systems, and services. (Understand)
描述可靠性工程的技术及方法如何改善计划，流程，产品，系统和服务。（理解）
2. Interrelationship of safety, quality, and reliability 安全，质量及可靠性之相互关系
Define and describe the relationships among safety, reliability, and quality. (Understand)
Define and describe the relationships among safety, reliability, and quality. (Understand)
定义及描述安全性，可靠性及质量之相互关系。（理解）
3. Role of the reliability function in the organization组织机构中可靠性职能的任务
Describe how reliability techniques can be applied in other functional areas of the organization, such as marketing, engineering, customer /product support, safety and product liability, etc. (Apply)
Describe how reliability techniques can be applied in other functional areas of the organization, such as marketing, engineering, customer /product support, safety and product liability, etc. (Apply)
描述可靠性技术如何应用于组织机构中其他的职能部门，诸如：市场，工程，客户/产品支持，安全性及产品责任等。（应用）
4. Reliability in product and process development 产品开发及流程开发中的可靠性
Integrate reliability engineering techniques with other development activities, concurrent engineering, corporate improvement initiatives such as lean and six sigma methodologies, and emerging technologies. (Apply)
Integrate reliability engineering techniques with other development activities, concurrent engineering, corporate improvement initiatives such as lean and six sigma methodologies, and emerging technologies. (Apply)
将可靠性工程技术融入其它开发活动，并进工程，公司改进举措之中，如：精益六西格码方法，新兴技术。（应用）
validation verification5. Failure consequence and liability management 失效后果及责任管理
Describe the importance of these concepts in determining reliability acceptance criteria. (Understand)
描述这些概念在确定可靠性验收标准中的重要性（理解）
6. Warranty management 保修管理
Define and describe warranty terms and conditions, including warranty period, conditions of use, failure criteria, etc., and identify the uses and limitations of warranty data. (Understand)
Define and describe warranty terms and conditions, including warranty period, conditions of use, failure criteria, etc., and identify the uses and limitations of warranty data. (Understand)
定义及描述保修条款及条件，包括：保修期，使用条件，失效标准等，同时确定保修数据用途和限制。（理解）
7. Customer needs assessment 用户需求评估
Use various feedback methods (e.g., quality function deployment (QFD), prototyping, beta testing) to determine customer needs in relation to reliability requirements for products and services. (Apply)
Use various feedback methods (e.g., quality function deployment (QFD), prototyping, beta testing) to determine customer needs in relation to reliability requirements for products and services. (Apply)
使用多种反馈方式（例如：质量功能展开QFD,原型机，BETA测试） 确定在产品及服务上涉及的可靠性方面的用户需求。（应用）
8. Supplier reliability 供应商可靠性
Define and describe supplier reliability assessments that can be monitored in support of the overall reliability program. (Understand)
Define and describe supplier reliability assessments that can be monitored in support of the overall reliability program. (Understand)
定义及描述支持整个可靠性计划的可被监督的供应商可靠性评价系统。（理解）
B. Reliability program management 可靠性计划管理
1. Terminology 术语
Explain basic reliability terms (e.g., MTTF, MTBF, MTTR, availability, failure rate, reliability, maintainability). (Understand)
Explain basic reliability terms (e.g., MTTF, MTBF, MTTR, availability, failure rate, reliability, maintainability). (Understand)
解释基本的可靠性术语（例如：平均失效前时间，平均故障间隔时间，平均修复时间，可用性，故障率，可靠性，维修性）。（理解）
2. Elements of a reliability program 可靠性项目要素
Explain how planning, testing, tracking, and using customer needs and requirements are used to develop a reliability program, and identify various drivers of reliability requirements, including market expectations and standards, as well as safety, liability, and regulatory concerns. (Understand)
Explain how planning, testing, tracking, and using customer needs and requirements are used to develop a reliability program, and identify various drivers of reliability requirements, including market expectations and standards, as well as safety, liability, and regulatory concerns. (Understand)
解释如何使用计划、测试、跟踪、及用户需求来开发一个可靠性计划，同时确定可靠性需求的多种驱动因素，包括市场期望和标准以及涉及的安全，责任和规章。(理解)
3. Types of risk 风险的类型
Describe the relationship between reliability and various types of risk, including technical, scheduling, safety, financial, etc. (Understand)
Describe the relationship between reliability and various types of risk, including technical, scheduling, safety, financial, etc. (Understand)
描述可靠性和不同类型风险的关系，包括技术方面，进度方面，安全方面，财政方面等。（理解）
4. Product lifecycle engineering 产品生命周期工程
Describe the impact various lifecycle stages (concept/design, introduction, growth, maturity, decline) have on reliability, and the cost issues (product maintenance, life expectation, software defect phase containment, etc.) associated with those stages. (Understand)
描述不同生命周期阶段（概念/设计，推出，成长，成熟，衰落）对可靠性的影响以及与该阶段相关的费用问题（产品维护，寿命预期，软件缺陷时期之补救等）（理解）
5. Design evaluation 设计评价
Use validation, verification, and other review techniques to assess the reliability of a product’s design at various lifecycle stages. (Analyze)
Use validation, verification, and other review techniques to assess the reliability of a product’s design at various lifecycle stages. (Analyze)
使用验证，核实及其它检查技术来评估处于不同生命周期产品的设计的可靠性。（分析）
6. Systems engineering and integration 系统工程及综合
Describe how these processes are used to create requirements and prioritize design and development activities. (Understand)
Describe how these processes are used to create requirements and prioritize design and development activities. (Understand)
描述这些流程如何被用于产生需求及区分设计和开发活动的优先次序。(理解)
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