VOLUME 2  AIR OPERATOR AND AIR AGENCY CERTIFICATION AND
APPLICATION PROCESS
CHAPTER 11 CERTIFICATION OF A TITLE 14 CFR PART 145 REPAIR STATION Section 4  Evaluate a Part 145 Repair Station Manual and Quality Control Manual or
Revision
2-1291PROGRAM TRACKING AND REPORTING SUBSYSTEM (PTRS) ACTIVITY CODES.
A.Maintenance: 3230, 3371, 3372.
B.Avionics: 5230, 5371, 5372.
2-1292OBJECTIVE. This section provides guidance for evaluating, accepting, or rejecting all Title 14 of the Code of Federal Regulations (14 CFR) part 145 Repair Station Manual (RSM) and/or Quality Control Manual (QCM) original submissions or revisions.
2-1293GENERAL.
A.Currency of a QCM. Before issuing an Air Agency Certificate, the applicant’s RSM and/or QCM must reflect the applicant’s current procedures and be acceptable to the Federal Aviation Administration (FAA).
NOTE: If the training program required by part 145, § 145.163 is included in
either of these manuals, that portion must be FAA-approved.
B.Revision of an Existing Manual. When a certificate holder revises an existing manual, the FAA must also accept the revisions.
C.Manual Content. The manuals submitted by a certificate holder or applicant may be separate or may be combined into a single manual. The format should be consistent and all regulatory requirements must be included. The aviation safety inspector (ASI) must ensure the procedures used in the performance of maintenance, preventive maintenance, or alterations are reflected accurately in the manuals. It is expected that, to fully describe the repair station’s inspection/quality system, there will be some procedures that may not be regulatory.
D.Original Certification Versus Revision. When evaluating a manual as part of an original certification,
each entire manual will be submitted prior to certification. If this task is performed as a revision, only the portion of the manual that is revised must be submitted.
E.RSM and QCM. Each certificated repair station must maintain a current RSM and QCM.
F.Accessibility of Manual. A certificated repair station’s current RSM/QCM must be accessible for use by repair station personnel. All repair station employees on all shifts must have access to the manual, regardless of the media used (electronic, CD-ROM, etc.).
G.Certificate-Holding District Office (CHDO). A certificated repair station must provide to its CHDO the current RSM/QCM in a format acceptable to the FAA. If the manuals or manual submitted are in electronic media format, they must be compatible with FAA electronic capabilities and free of any programs that would adversely affect that capability.
H.Recommendations for Manual Development. There are some recommendations included in this handbook referenced from Advisory Circular (AC) 145-9, Guide for Developing and Evaluating Repair Station and Quality Control Manuals, current edition, which are not required by the regulations. They have been included to assist the inspector and certificate holder/applicant in developing a more complete description of the repair station’s overall functions, responsibilities, and quality control proced
ures.
I.Maintenance and Alterations in Accordance With Air Carrier’s Manuals. For certificate holders under 14 CFR parts 121, 125, and 135, and for foreign air carriers or foreign persons operating a U.S.-registered aircraft in common carriage under 14 CFR part 129, maintenance, preventive maintenance, and alterations must be performed in accordance with applicable sections of that air carrier’s manuals.
2-1294REPAIR STATION AUTHORIZATION TO MAINTAIN CANADIAN AIRCRAFT.
A.Maintenance, Preventative Maintenance, and Modifications. The repair station may perform maintenance, preventive maintenance, and modifications to aircraft certificated in Canada. To perform this work, the repair station must continue to comply with part 145 and special conditions imposed by the Bilateral Aviation Safety Agreement (BASA) Maintenance Implementation Procedures (MIP).
B.Implementing Required Procedures. The MIP agreement requires U.S.
air agencies and Canadian-approved maintenance organizations to develop and implement stringent controls and procedures at their repair stations. These procedures must become a part of the RSM or a supplement to the manual. The requirements for the supplement are contained in the current United States—Canadian BASA/MIPs.
C.Transport Canada Civil Aviation (TCCA) Inspections. The repair station must allow TCCA, or the FAA on behalf of TCCA, to inspect it for continued compliance with
part 145 and MIP special conditions. The repair station must make its manual and the required supplement available for inspection.
NOTE: Investigations and enforcement by the TCCA may be undertaken in
accordance with TCCA rules and directives. The repair station must cooperate
with any investigation or enforcement action.
2-1295PREREQUISITES AND COORDINATION REQUIREMENTS. This task may require coordination with other specialties, regions, or district offices.
2-1296REFERENCES, FORMS, AND JOB AIDS.
A.References (current editions):
•Title 14 CFR parts 1, 39, 43, 65, 91, 121, 125, 129, 135, 145, and Special Federal Aviation Regulation (SFAR) 36,
•Canadian Aviation Regulations (CAR) parts IV and VII,
•AC 145-9,
•AC 43-10, United States—Canadian BASA/MIP Maintenance,
•United States—Canadian BASA/MIPs, and
•Volume 2, Chapter 11, Sections 2, 3, and 5.
B.Forms. None.
C.Job Aids. None.
2-1297RSM PROCEDURES.
A.Acceptable Formats. Receive the certificate holder or applicant’s manual or revision as required by §§ 145.51, 145.207, and 145.211(c).
B.Manual or Revision Content. Review the submitted manual or revision to ensure that it meets the regulatory requirements of §§ 145.209 and 145.211. The manual or revision must include the following:
1)An organizational chart that identifies:
a)Each management position with authority to act on behalf of the
repair station.
1.The organizational chart required by § 145.209 may identify management positions by title only.
2.Management includes, but is not limited to, the executive functions of planning, organizing, coordinating, directing, controlling, and supervising.
3.This does not eliminate the requirement in § 145.51 for an applicant to submit the names and titles of its management and supervisory personnel at the time of application.
b)The area of responsibility assigned to each management position, which is the area(s) in the repair station that the manager is directly accountable for and maintains decision authority over.
c)The duties, responsibilities, and authority of each management position.
2)Procedures for maintaining and revising the rosters required by § 145.161.
NOTE: Within 5 business days of the revision, the rosters required by this
section must reflect changes caused by termination, reassignment, change in
editor evaluating revisionduties, scope of assignment, or addition of personnel.
3)  A description of a repair station’s operations describing how the maintenance is to be performed, where it would start, and how it progresses through the entire repair cycle for approval for return to service. Also include:
a)  A description of the housing may include dimensions, construction method, heating and ventilation systems, lighting, door openings, and physical address.
b)  A description of the facilities that describes how the shop, hangar, or other work areas are laid out.
c)  A description of the equipment, tooling, and materials used to perform maintenance.
NOTE: The “description of materials used to perform maintenance” should not
be a physical description of the material, but rather an explanation of the
repair station’s handling and storage of the materials. If materials require
specific environmental controls or cannot be stored next to certain chemicals or
solvents, these should be identified. For example, it would not be acceptable to
store oxygen equipment near petroleum products.
1.If the repair station does not own the equipment, procedures must be included in the manual that describe how the equipment will be obtained (lease, rentals, etc.). The manual must also include where the equipment will be used, how personnel will be trained to use the equipment, and how the repair station will ensure calibration issues, if any, are addressed after transporting the equipment.
2.If the repair station chooses to use equipment, tools, or materials other than those recommended by the manufacturer, the manual must include a procedure used by the repair station to determine the equivalency of that equipment, tool, or material.
NOTE: When the repair station is adding a rating, or an applicant has applied
for certification, all required equipment for the rating it seeks must be in place
for inspection by the FAA. This provides the ASI with the opportunity to
evaluate its placement and use and to verify that repair station personnel are
trained to operate it.
4)Capability list procedures used to:
a)Revise the capability list provided in § 145.215 and notify the CHDO of revisions to the list, including how often the CHDO will be notified of revisions; and
b)Develop and perform the self-evaluation required by § 145.215(c) for revising the capability list, including the methods and frequency of such evaluations and procedures for reporting the results to the appropriate manager for review and action.
5)Procedures for revising the training program and submitting revisions to the CHDO for approval, which should include:
•The title of the person authorized to make a training program revision;
•The method of submitting a revision (electronic, hard copy, disk, etc.); and
•  A procedure for recording a revision and a method of identifying the revised material or text.
6)Procedures for accomplishing work performed at a location other than the repair station’s fixed location, which should contain the following:
a)Title of the person responsible for determining the location is appropriate for the work performed.
b)Title of the person responsible for initiating such work and assigning the personnel necessary to perform inspections and supervise the work.
c)Procedures for communication between responsible repair station personnel at the fixed location and the maintenance personnel working away from the station. This should include the transfer of parts, supplies, tools/equipment, technical data, and trained personnel.
d)Procedures that will be used away from the repair station if they deviate from established procedures used at the fixed location. The repair station must ensure that all work performed while exercising the privileges of its certificate is accomplished per the appropriate maintenance manual and its RSM or QCM. The determination for performing work at another location must meet the following requirements:
1.The work is necessary due to a special circumstance, such as a one-time occurrence, as determined by the FAA; or
2.It is necessary to perform such work on a recurring, but not continuous, basis and the RSM includes the procedures for accomplishing maintenance, preventive maintenance, alterations, or specialized services at a place other than the repair station’s fixed location.
NOTE: The FAA determination must be made prior to the performance of any
maintenance, preventive maintenance, or alterations away from the repair
station’s fixed location unless an acceptable procedure is included in the
manual.
7)Procedures for performing maintenance, preventive maintenance, and alterations for certificate holders under parts 121, 125, and 135 and for foreign air carriers or foreign persons operating a U.S.-registered aircraft in common carriage under part 129.
a)The FAA requires that maintenance under a Continuous Airworthiness Maintenance Program (CAMP) be performed in accordance with the operator’s manual. It is the

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